Applying for a new connection
- Visit a customer service center with a valid ID and proof of address.
- A technical survey of your premises is scheduled.
- Pay the approved connection fee.
- Metering installs your meter — you receive an SMS with the technician's name, number and visit time.
- Your meter is activated and you can buy tokens online.
Track your application any time on the Track Request page.
Last updated 26 Oct 2026